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Why Attend the Aboriginal HR Conference?

March 6, 2019 by David Wynne Leave a Comment

Here are some comments from participants at our last conference.

  • Was a great conference, I really enjoyed it.
  • It was a very good experience – a lot of networking.
  • Very well organized.
  • Speakers were good, some too short.
  • Marijuana in workplace was great, very practical, wish there was time for questions.
  • Enjoyed the conference!
  • Loved that it was Indigenous focused.
  • I appreciate that the workshops were informative, relaxed atmosphere, location was excellent.
  • The plenaries were great.
  • I love that there are different topics every year. Different perspectives.

Filed Under: Conferences, Education, Human Resources, Training Tagged With: Aboriginal, Conference, Training

The Authoritarians by Bob Altemeyer

February 2, 2019 by David Wynne Leave a Comment

This website (www.theauthoritarians.org ) places at your disposal a free ebook entitled The Authoritarians. I wrote this book in 2006 when a great deal seemed to be going wrong in America, and I thought the research on authoritarian personalities could explain a lot of it. (The book is set in that era, but you will have no trouble finding present-day examples of what the experiments found back then.)

Why Do Trump’s Supporters Stand by Him, No Matter What?

Many people, including I, have labeled Donald Trump an authoritarian leader. But they are honestly baffled by the loyalty of his followers. The decades of research on authoritarian followers provide some answers.

Donald Trump received 46.7 percent of the vote in the 2016 election. An aggregation of public opinion polls available at https://projects.fivethirtyeight.com/trump-approval-ratings/ shows that he maintained this level of support until March of 2017, when his failure to repeal Obamacare produced a drop to 40%. Difficulties in fulfilling other campaign promises, such as building “the wall” and “locking up” Hillary Clinton may explain why the rating slid to a nadir of 36.4% in December 2017.

But since then Trump has regained about half of the ground he lost. He was back to 40% in February 2018 and since then about 41-42% of the public has approved of his performance. Considering all the things he has done in the past six months, that is astounding. But if you look at the poll results over this time and try to find some kind of reaction when (to cite recent examples) Trump began the trade wars with friend and foe alike, or absolved Putin in Helsinki of interfering in the 2016 election, or separated children from their parents at the Mexican border, you won’t find any! His base has been very loyal. I doubt he will lose more than a percent or two of his national support, and probably not even that, as a result of the August 21st “Tuesday Afternoon Massacre” (of Trump). And whatever he loses, he will soon get back.

In a sense, that shouldn’t surprise anyone. Has any president since Lyndon Johnson kept his campaign promises as energetically as Donald Trump has in his first 18 month in office? He has strenuously advanced his base’s causes, from all the executive orders he has signed to his nominations to the Supreme Court. And when he failed to achieve what he promised, he always blamed others for not supporting him, including the Democrats. And while economists warn it is too early to tell, Trump has received credit for the vibrant economy.

In another sense, however, the fidelity of Trump’s base remains astounding. He has made so many unforced errors because of his lack of understanding and low problem-solving intelligence, his vast ignorance, his enormous, never-ending dishonesty which seems as reflexive as his breathing, his explosive hostility, his uncontrollable vanity, his despicable demeaning of women, his squalid vulgarity, the stupidity of his stereotypes, the shabbiness of his thinking, the buffoonery of his parading, his attacks on the institutions he needs most to safeguard the country, his incredibly poor judgment about the character of those whom he has brought into his administration, his equally mind-numbing lack of judgment about foreign leaders, friend and foe, and  his willingness to inflame Americans’ disagreements and turn them into conflagrations which make us that deeply divided house which the Gospels and Abraham Lincoln warned against—how can his supporters have stood so solidly behind him? You’d think they’d be having some second thoughts at least.

The main reason, I submit, is that most of Trump’s backers are authoritarian followers—people who submit too much to the leaders they consider legitimate, trust them too much, and give them too much leeway to do whatever they want. “Well yeah,” you might say. “But that’s like saying an apple is an apple because it’s an apple.” And it would be golden delicious example of a rhetorical tautology except social scientists have had a good, independent way of measuring this kind of authoritarianism since the 1970s. And it was clear from the first studies that political “conservatives”—from ordinary voters to elected officials—tended to score highly on this personality test (Chapter 6 of The Authoritarians, the book on this website). We can gain considerable insight into Donald Trump’s supporters from the research on authoritarianism.

Why Authoritarian Followers Believe What They Believe

Compared to most people, studies have shown that authoritarian followers get their beliefs and opinions from the authorities in their lives, and hardly at all by making up their own minds. They memorize rather than reason. Religion provides a good example of this: authoritarians tend to believe strongly in whatever religion they were raised, the result of having had their religion strongly emphasized to them while they were growing up. But at some point in their youth—typically in early to mid-adolescence—they usually have doubts about what they have been taught. When this happens they typically go to their parents for guidance, or clerics, or scriptures, or friends who profess strong belief. They are mainly seeking reassurance, and not surprisingly, they keep their beliefs.1

Persons who grew up in homes where religion was not stressed as much also develop doubts about the things they had been taught when they reached adolescence. But they are much more likely to do a two-sided search for the answers, such as reading Genesis and learning about the theory of evolution, talking to believers and nonbelievers, and so on. Some then keep their faith, but others become “weak believers” or even apostates.)

By the way, the failure to do a two-sided search for the truth of their beliefs leaves scar tissue on the psyches of authoritarian followers. A “very safe survey” revealed that most of the followers in a large sample of university students had doubts about their religious beliefs, which you would never have guessed from their answers to normal surveys. And most of these doubters said that no one whatsoever knew they had these doubts. They were a deep secret.2

Consensual Validation and Ethnocentrism

When your beliefs are memorized copies of other people’s opinions, you don’t really know why they are right. That means you don’t know IF your professed truths really are true. So how do you maintain your beliefs should events and discoveries contradict them?

Researchers discovered decades ago that people validate their social opinions socially to a certain extent by selecting news outlets, friends, and so on that will tell them they are right. This produces an illusion of consensus, at least among all the “right” people like themselves. Almost everybody does this, but authoritarian followers do it much more because they don’t have many ideas of their own, beliefs they have worked out for themselves and can defend. And they are much more likely to expose themselves only to sources of information that tell them what they want to believe. Getting only one side of a story raises the chances you will get it wrong, but as Ralph Peters, formerly the military analyst at Fox News, said recently, “People that only listen to Fox have an utterly skewed view of reality.”

The creation of an in-group in the lives of “right-thinkers” goes back to followers’ early childhood. The earliest such example most of them can recall involved the family religion (as opposed to say their gender, or race, or nationality). Their parents divided the world for them into people of their own faith, and an out-group consisting of everybody else. This “Us vs. Them” ethnocentrism appears to lay the foundation for many later prejudices and xenophobia.

Ethnocentrism comes naturally when we identify with a group, but authoritarian followers are profoundly ethnocentric. Whereas some people will deliberately expose themselves to different ideas, experiences, cultures to avoid living in an “echo chamber,” followers want to live smack dab in the middle of one and are glad to do their part of the echoing. Surrounding themselves with people who agree with them, clapping together, chanting together, cheering together, and marching together is convincing evidence for them that their beliefs are right.

Susceptibility to Liars

One consequence of the followers’ strong need for consensual validation, experiments have found, is that they will trust someone who says things they believe, even if there is a lot of evidence that the person does not really believe what he says. They’re just so glad to hear their views coming back to them, they ignore solid reasons why the person might be insincere or outright lying. Relatively UNauthoritarian people, on the other hand, are downright suspicious of someone who might have ulterior motives for reinforcing their beliefs.

It is therefore much easier to “con” authoritarian followers, as many a TV evangelist, radio shock-jockey and flag-waving politician knows. It’s no accident that Donald Trump, who had only loosely organized and not particularly right-wing political beliefs, became a Republican politician when he decided to declare war on both the Democrats and Republicans. That’s where the “suckers” are most concentrated,  the people you can fool all of the time. (It’s another story, but the GOP largely brought this on itself by deliberately courting these folks.)

There’s a hidden danger to authoritarian leaders in all this. When they discover their followers will believe anything they say, even things that contradict something they said earlier, they get sloppy with their lies. Maybe Donald Trump always was careless with the truth. But it seems that over the past two years he has become downright reckless. His base will swallow anything, he has learned, so he just says the first thing that comes to mind.

The trouble is, for him and the future of his presidency, Truth happens. Constantly. It may be seen differently by various folks, but things did happen as they happened, not something else. You can only ignore the truth so long, and then reality will inevitably catch up with you. It will destroy you if you have been massively denying it.

Dogmatism

Dogmatism comes rather naturally to people who have copied other people’s beliefs rather than figure things out for themselves. When you don’t know why your beliefs are true, you can’t defend them very well when other people or events confront them. Once you’ve run out of whatever counter-arguments your authorities have loaded into you, you’re done. But being flabbergasted doesn’t mean you change your beliefs. You can keep on believing as much as before if you want. You can even pat yourself on the back for believing when it seems clear you are wrong. Some people do this, and you know who taught them to.

That is dogmatism, and experiments show that authoritarian followers have two or three times the normal amount of it because they believe many things strongly, but don’t know why. When the evidence and arguments against their beliefs becomes irrefutable, they simply shut down. If patriotism is the last refuge of the scoundrel, as Samuel Johnson said, dogmatism is the last resort of overwhelmed followers. Thus they agree with the statement, “There are no discoveries of facts that could possibly make me change my mind about the things that matter most in life.” That says it all.

The Role of Fear

In case you haven’t noticed it, authoritarian followers are more fearful, in general, than most people. (And wannabe dictators have known that for a long time.) There may be a genetic basis for being extra scared, since thresholds for emotional responses might be set, in part, by some snippets of DNA. But there certainly is an “environmental” source of the fear. Followers report that they were taught the world is a dangerous place much more strenuously than most people are taught—a fact confirmed by the parents. Some of this is quite predictable, such as fear of attacks by racial minorities. But the fearing parents super-sized their children’s fear of being hit by a car, or kidnapped as well.

Accordingly Donald Trump was well-placed to gain the support of authoritarian followers as he was a large and seemingly fearless, powerful man. All he had to do was say he saw the dangers the followers felt and he would fight to protect them. So he did. He would build a wall over 1000 miles long to keep Mexican rapists out. He would stop immigration from certain countries to keep terrorists from getting in and killing everyone. He promised to protect people who feared their jobs were going overseas to countries that he said were stealing America blind. “I am your voice,” he said. He would fight for them with all of his great might. And that was just what threatened people who felt powerless wanted.

Donald Trump grew some of his positions as he went along. He discovered he was once again anti- abortion, although he had to be told he was against punishing women who had one. He assured the Libertarians he would defend the Constitution as the Founding Fathers wrote it, even though it became clear he had very little idea what was in it. He pretended for the economic conservatives to be greatly concerned about the national debt, although he learned he couldn’t make it go away by declaring the United States bankrupt. And so on.

But the core connection between himself and his followers was their great fear of the future. As Ann Coulter, his strong promoter during the campaign and reputed source of his anti-immigration rhetoric, said “He had me with ‘Mexican rapists.’” Trump’s MAGA slogan resonated with masses of “forgotten Americans” who indeed felt America wasn’t great anymore. Everything was changing. All the old standards were being trashed.  The things that gave them whatever precarious advantage they had in life, being white (and for most of them) being male counted for less and less. Instead the United States was filling up with bad people who would blow up your church, steal your jobs and get your kids hooked on drugs.

Trump’s Rallies

You can see all these forces coming together when the authoritarian leader and his followers come together at Trump rallies. Political parties hold rallies primarily to energize the faithful, and Trump supporters leave the arenas highly motivated to work for him. But they also get something from the event that (say) Hillary Clinton’s supporters did not need as much: reassurance that their beliefs are valid. Being in a crowd of True Believers and finding themselves reacting the same way as everybody else to whatever is happening tells them individually that they are right. And they do the same thing for the other people in the room with their contribution to the echo chamber.

Two powerful bonds are on display at Trump’s rallies: the followers’ bonds with the leader, and their bonds with each other. They feel they owe Trump big-time. He gave up his very glamorous, satisfying life, they believe, to fight for them. The least they can do is be grateful and supremely loyal to their “Voice.” It is their part of the deal, and in the early days of the 2016 campaign, until unfavorable comparisons with Hitler and other dictators made Trump stop it, the crowds insisted on taking a loyalty oath to him at the rallies.

The second bond, with one another, sustains their beliefs and enthusiasm afterwards. When they hear bad news about Trump, they tell each other the explanation that the president gave, and that is good enough. It doesn’t matter that it makes no sense or contradicts earlier things he said or promised. The important thing is they are hearing it from a fellow believer and it is their job to believe it and say it too. Research shows that authoritarian followers value group cohesiveness much more than other people do, and strongly condemn persons who stop believing what the group believes.

Beyond these bonds, while Trump supporters feel exposed and vulnerable on their own, they feel safe, strong, even powerful when they are members of a large, determined movement. They gain strength from the crowd, as surely as Trump himself does.

So What?

It seems clear that Donald Trump believes his best chance at remaining in power is to keep his base fired up. They are a minority in the country, by roughly 42% to 52%. But if they all vote, and enough of the majority does not, he will win.

So he doesn’t care what most of the voters think. He doesn’t care that critics can tear his positions and statements to shreds. He isn’t talking to them. He’s talking to his base.

Unfortunately for him, his devotion to his base, coupled with some abysmal choices of advisors and his own overwhelming hubris, have alienated a lot of Americans. Polls find that Democratic supporters are more enthusiastic about voting in the midterm election than Republican voters—the opposite of what he wants. Various by-elections show that while he has great influence over Republican primaries, he brings a sizeable anti-Trump reaction to the general election. So as he goes on feeding red meat to the masses that made him great again, he is infuriating a large group of electors who increasingly can’t stand him.

The very sizeable number of authoritarian followers in the United States have, in my view,  joined together three times in recent history to endanger our democracy. They supported the war in Vietnam as it tore the country apart long after it was clearly lost. They supported Richard Nixon to the very end of Watergate and beyond. They will support Donald Trump long after it becomes indisputable that he is a felon and should be removed from office.

The good news is the Republic has survived the past crises, thanks largely to the honest reporting of the press that would not be intimidated, the division of powers enshrined in the Constitution, especially the independence of the judiciary, and the good judgment of most of the American people. And it can survive this latest threat for the same reasons. But the bad news is the authoritarian followers will remain, unwitting carriers of a cancer upon the nation that the next authoritarian leader will arouse and set marching.

I am not suggesting that people should exclude in any sense the most authoritarian elements in American society. With few exceptions, they are law-abiding citizens exercising their rights, and that should be respected and protected. But I do think their influence needs to be contained by outvoting them. And Donald Trump is betting that won’t happen.

The long run prospects encourage one. Trump has solid support among my generation of Americans, for example, especially men, but we are not going to last forever. Some suppose that people become more authoritarian as they age, and so one batch of old white men will just be replaced by another. But studies show that political opinions tend to be set in early adulthood and endure. Today’s youth, better educated and wonderfully less ethnocentric than their predecessors, give one great hope for the future of American democracy in the long run.

But this is like climate change. We were warned plenty that we were creating a disaster in the only atmosphere we’ve got, and we kept on doing it. Now we are facing the consequences. Whether American democracy endures could well depend on what happens at the polls in 2018 and 2020. Authoritarian leaders and authoritarian followers have no great love of freedom and equality. Those who do had better organize and get out the vote, or they will make Donald Trump look like the super-genius he believes he is.

Endnotes

1 Altemeyer, Bob and Bruce E. Hunsberger (1997). Amazing Apostates. Why Some Turn to Faith, and Others Abandon Religion. Amherst, NY: Prometheus Press, pp. 17-20, 32.

This is a good place for me to mention three limitations about the research I shall report. First, the results are always generalizations, i.e., overall differences between groups. So in this study some people who had a rigorous religious upbringing did make a two-sided search. (Most did not, however.) Second, the difference between “high” authoritarian followers and those whom I’ll call “low authoritarians” is relative, not absolute. The low authoritarians still have some inclinations to follow authorities, which can be ratcheted up by situational pressures. But it will be a much weaker inclination than that found in persons who have extra helpings of this trait. Finally, this study like most of the others I shall bring up was done in Canada. But there has been a very solid record of replication of Canadian findings about authoritarians when repeated in the USA, and vice-versa.

2 Altemeyer, Bob (1987). Enemies of Freedom. San Francisco, CA: Josey-Bass, pp. 151-154.

Download the book in Epub or PDF format at www.theauthoritarians.org

Filed Under: Education, Human Resources, Training

Why First Nations Need HR Technology

November 15, 2015 by David Wynne Leave a Comment

Prairie Skyline

WHY FIRST NATIONS, METIS & INUIT PEOPLE NEED HR TECHNOLOGY

Canada has seen employment gains since December 2013, with 185,700 jobs added, which is good news for all Canadians. The Labour market outcomes for the aboriginal population have been improving too. According to a recent study by the Employment & Social Development Canada (ESDC), almost 40% of Aboriginal self-employed business owners create jobs for others. Ever wonder how so much employment data are being handled? Manually? Spreadsheets? If the past is any indication then most of these business owners are using manual approaches including the use of spreadsheets. As we know, spreadsheets and manual processes can be cumbersome, time-consuming and error-prone. Errors can be very costly. So costly that it`s hard to believe that you can save more than 65% of the amount that you are currently spending. Find it hard to believe, let us show you how.

Milton is in Human Resources and, among other things, is managing Time & Attendance for 50 employees currently and he’s doing it manually. Let’s look at each of the specific parts of this process to see exactly what it’s really costing Milton. The average hourly labour cost for Milton is $25, so the total yearly cost of manually completing and delivering the timesheets would be almost $4,200. Accounting for factors such as cost of errors, re-keying and notifying late filers, Milton’s initial cost of $4,200 increases to $7,300 each year. Not to mention the cost of paper or its impact on the environment.

Now if we compare those costs to Online Time & Attendance Software from ASL, Milton’s cost decreases to $2,500 each year or $50 per employee/year. A savings of over $4,800 plus Milton’s peace of mind knowing that he’s helping to minimize the impact on our environment. In addition, by giving employees access to tracking and managing their time, Milton is empowering and engaging people to be even more productive and enhancing overall performance for the group.

Aboriginal labour market programs are working to increase workforce participation and help Aboriginal Canadians prepare for, find and maintain jobs. With jobs requiring some post-secondary and/or apprenticeship training expected to grow 34.7% between 2010 and 2020, there is a serious need for Learning & Development tools such as Online Learning. ASL has been providing these kinds of tools for over 26 years, we can help you track, store, and manage your employees’ data. We can also deliver Online Learning and maintain a library of learning and training for your business or community.

As stated by ESDC “Aboriginal businesses are becoming key drivers of economic opportunity both in and outside Aboriginal communities. Not only do they create employment opportunities for the current labour force but are also essential for the future prosperity of Aboriginal Canadians”. Precisely, they generate opportunities for the growing number of young Aboriginal job searchers entering the labour market. An interesting but rarely discussed fact is that Aboriginal women entrepreneurship is growing at twice the rate of non-Aboriginal women, offering unique employment opportunities and financial independence as mentioned in ESDC’s Aboriginal Labour Market Bulletin. Automated tools and Human Resources Technology make it easier for these entrepreneurs to manage their growing businesses.

“Aboriginal businesses are becoming key drivers of economic opportunity both in and outside Aboriginal communities.”

It can rightly be said that Aboriginal communities have a bright future of increased economic prosperity and self-determination with the use of the right tools including HR Technology. ASL offers #HireToRetire Software, geared specifically for First Nations – systems-of-engagement instead of only systems-of-record. Applicant Tracking Software for Talent Acquisition, Online Learning for Learning & Development, Online Performance Management, Succession Planning and Online Timesheets for Time Management. With ASL’s Self-Service software you can give your employees an opportunity to manage their own time, vacation, leaves and more ultimately saving the business significant amounts of money. This ownership provides employees with a sense of responsibility and engagement. And isn’t that what is required of today’s generation, a sense of responsibility and engagement?

 

About ASL:

ASL is a leading provider of Human Resources Information Technology Products and Professional Services. As a leading provider of Human Resources Information Technology and Professional Services, ASL connects people with technology to enable an integrated enterprise. Since 1989, ASL has provided a comprehensive suite of HR software solutions including HRIS/HRMS, eRecruiting, Self-Service, Payroll, Learning and Performance Management and Time & Attendance to medium-sized and large organizations in Canada, The United States and internationally. Today, ASL’s technology is used in over 49 countries globally spanning The Americas, Caribbean, Europe, Middle-East/Africa and Asia/Pacific regions.

 

2 – Employment and Social Development Canada (2015) http://edsc.gc.ca/eng/jobs/aboriginal/bulletins/spin

 

Filed Under: Human Resources, indigenous youth, Training Tagged With: HR Technology

Aboriginal Engagement

March 11, 2015 by David Wynne 2 Comments

Aboriginal EngagementAboriginal Engagement in Human Resource Management

There’s a (relatively) new HR Association in Canada, the Canadian Aboriginal Human Resource Management Association (CAHRMA). It was formed three years ago and is aimed at Aboriginal peoples, but is not exclusive to them. The Association was formed because many Aboriginal communities did not have a good understanding of the human resource function and, in fact, many times did not have anyone designated to handle HR. The problem with that is they were getting themselves into trouble and there was a significant cost in time, effort and legal costs associated with their lack of knowledge. CAHRMA has stepped in to help them get their HR function established, set up policies and to provide training and education. This helps them catch up with the world around them and start to compete for employment possibilities. This is not an Aboriginal issue, it is a Canadian issue. In order for Canada to get stronger and compete on a global basis, we need our Aboriginal communities involved and engaged in our economy and helping to make Canada stronger.

Many of our Aboriginal communities are at a disadvantage right from the start due to the geographic location of their communities. If there are no major centers or significant sources of employment close by, it makes it very difficult for them to build and sustain any significant level of employment within their community. The generally accepted rule of thumb for starting up a new business is location, location, location. But the Aboriginal communities are not in a position to relocate. The world of the internet has opened up some possibilities for these communities because a web based business does not have to be close by. CAHRMA has recognized this and is helping communities to reach out through the web and send resumes as well as check job opportunities in other locales. CAHRMA is also helping the communities to set up strong HR practices that support and strengthen the business process to increase both the employment and success of the community.

There are many success stories but we need more. Many of the people who helped found CAHRMA are not Aboriginal. They are senior HR professionals who understand how necessary it is to engage our Aboriginal neighbours and assist them in becoming active, successful partners in a strong and growing Canada. If you want to know more, check out www.cahrma.ca. Better yet, why not get involved in building this segment of our society and get engaged in building a solution.

R. David Wynne, MBA, CHRP, IPMA-CP

Filed Under: Education, Training Tagged With: compete, engagement, growth, hr

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